SHIPPING & DELIVERY 

WITHIN SINGAPORE

Normal Mail

  • $2 flat rate. Enjoy free shipping for orders above $100!

  • Duration: 3 - 5 business days after dispatch

 

Registered Mail (SmartPac)

  • $4 flat rate

  • Duration: 2 - 3 business days after dispatch

  • Tracking available here.

  • Doorstep delivery. Package will be deposited into mailbox if no one is available to receive it.

 

Ninja Pack Courier

  • $3.50 flat rate

  • Duration: 1 - 3 business days after dispatch

  • Tracking available here.

  • Doorstep delivery with up to 3 delivery attempts.

 

Self-collection from POPStation is currently suspended until further notice.

INTERNATIONAL

All international orders are delivered by DHL. Tracking is available through DHL website here .

*Asia Pacific countries include Australia, Hong Kong, China, Japan, South Korea, New Zealand, and Thailand

 

Please take note that you will be responsible for all duties, taxes and customs charges. Kindly check the policies and requirements with your local customs before placing an order.

 

DELIVERY TERMS & CONDITIONS

Please take note that:

  • Delivery is subject to the terms of the relevant postal service. 

  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay or mishandling caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. In the unlikely event of a loss or damaged mail, do get in touch with us and we will do our best to support in retrieving the loss mail or compensation.

  • For any additional requests on delivery (such as insurance or express delivery), please contact us at helloastraia@gmail.com.

 

WE SHIP WORLDWIDE! SUBSCRIBE TO BE REWARDED FOR YOUR PURCHASES

Based in Singapore

©2018 BY ASTRAIA POLE BOUTIQUE 

CONTACT

FOLLOW